Director of IT Systems
Troy, AL
Updated: April 15
Director of IT Systems
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Posting Details
Position Information
| Posting Number | SF2490P |
|---|---|
| Position Title | Director of IT Systems |
| Position Type | Professional/Salaried |
| Department | Information Technology - Troy |
| Division | Finance and Administration |
| Campus | Troy |
| Work Status | Full-Time (FT) |
| Temporary | No |
| Location | Troy - T01 |
| Job Summary | The Director of IT Systems position in Information Technology is responsible for assisting in developing and maintaining a large, distributed IT system to support all Troy University locations and constituents; leading and implementing aspects of designing the system, from understanding the user needs, developing the business case, and working with the team to developing the technical structure of the system; synthesizing and codifying information that connects data gathered from a variety of stakeholder interviews and research to define and present the business problem and potential solutions; reporting to the CTO and working closely with the IT administrative team to design a system that enables the educational technology systems to respond to catastrophic emergency situations affecting the university community; framing complex problems and working with the team to develop an approach for breaking the problem down into manageable pieces; and leading team members to implement the approach and monitoring the quality of the work to ensure the team meets the quality standards. |
| Minimum Qualifications | 1. Bachelor’s degree in Industrial and Systems Engineering, Operations Research, Computer Science, or other related technical field (e.g. Engineering, Mathematics) 2. Seven to ten years of experience in systems management, including systems analysis, design and documentation 3.. Familiarity with higher education 4. Strong ability to obtain requirements and translate them into specifications 5. Experience with Windows, Linux and VMware, and enterprise environments 6. Skill at identifying problems and proposing solutions 7. Strong oral and written communication skills 8. Ability to work with diverse individuals of various backgrounds 9. Strong interpersonal skills 10. Skill to successfully work collaboratively across functional areas 11. Knowledge of business process re-engineering 12. Knowledge of IT system development 13. Knowledge of budget management 14. Ability to be a self-starter 15. Ability to research best practices and incorporate best practices into work 16. Experience working with different types of academic and administrative clients |
| Preferred Qualifications | |
| Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties | No |
| Work Hours | - Monday through Friday - 8am to 5pm - Evenings and weekends required for projects and system updates - Travel required |
| List any hazardous conditions or physical demands required by this position | NA |
| Does this position have supervisory responsibility | Yes |
| Posting Date | 04/14/2026 |
| Closing Date | |
| Open Until Filled | Yes |
| Special Instructions to Applicants | |
| Quick Link |
Reference Letters
Reference Letters
| Solicit References Through the System | No |
|---|---|
| Last Day a Reference Provider Can Submit Reference | |
| Applicant Special Instructions | Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs@troy.edu. |
Supplemental Questions
Required fields are indicated with an asterisk ( - ).
- -
How did you hear about this employment opportunity
- Troy University employment website (
- Chronicle of Higher Education
- Higher Ed Jobs
- Social Media website
- Indeed
- Other employment website (please specify below)
- Employee Referral (please specify below)
- Local newspaper (please specify below)
- Professional journal (please specify below)
- Other source (please specify below)
-
Please specify:
(Open Ended Question)
- -
Regarding your current employment status, please select one of the following:
- Not a current Troy University employee
- Current part-time Troy employee (including adjunct faculty)
- Current full-time Troy employee - initial appraisal period complete
- Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
- -
Do you have a Bachelor’s degree in Industrial and Systems Engineering, Operations Research, Computer Science, or other related technical field (e.g. Engineering, Mathematics)
- Yes
- No
- -
Do you have a minimum of seven to ten years of experience in systems management, including systems analysis, design and documentation
- Yes
- No
Applicant Documents
Required Documents
- Resume
- Cover Letter
- List of References
- Letter of Reference 1
- Other Document
- Unofficial Transcript 1
- Unofficial Transcript 2
- Letter of Reference 2
The Director of IT Systems position in Information Technology is responsible for assisting in developing and maintaining a large, distributed IT system to support all Troy University locations and constituents; leading and implementing aspects of designing the system, from understanding the user needs, developing the business case, and working with the team to developing the technical structure of the system; synthesizing and codifying information that connects data gathered from a variety of stakeholder interviews and research to define and present the business problem and potential solutions; reporting to the CTO and working closely with the IT administrative team to design a system that enables the educational technology systems to respond to catastrophic emergency situations affecting the university community; framing complex problems and working with the team to develop an approach for breaking the problem down into manageable pieces; and leading team members to implement the approach and monitoring the quality of the work to ensure the team meets the quality standards. Minimum Qualifications 1. Bachelor’s degree in Industrial and Systems Engineering, Operations Research, Computer Science, or other related technical field (e.g. Engineering, Mathematics)2. Seven to ten years of experience in systems management, including systems analysis, design and documentation 3.. Familiarity with higher education 4. Strong ability to obtain requirements and translate them into specifications 5. Experience with Windows, Linux and VMware, and enterprise environments 6. Skill at identifying problems and proposing solutions 7. Strong oral and written communication skills 8. Ability to work with diverse individuals of various backgrounds 9. Strong interpersonal skills 10. Skill to successfully work collaboratively across functional areas 11. Knowledge of business process re-engineering 12. Knowledge of IT system development 13. Knowledge of budget management 14. Ability to be a self-starter 15. Ability to research best practices and incorporate best practices into work 16. Experience working with different types of academic and administrative clients Preferred Qualifications Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties No Work Hours - Monday through Friday- 8 am to 5 pm- Evenings and weekends required for projects and system updates- Travel required List any hazardous conditions or physical demands required by this position NA Does this position have supervisory responsibility Yes Posting Date 04/14/2026 Closing Date Open Until Filled Yes
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