ALABAMA STATE UNIVERSITY Customer Care Assistant in Montgomery, AL

pin
pin
Job Description

Alabama State University, Office of Financial Aid, invites applications to the fill the Customer Care Assistant position. The selected candidate will demonstrate a commitment to excellent student/customer support by providing general financial aid information to students and the public through incoming telephone calls, receiving and routing calls and mail, face to face interactions, and assisting with clerical duties to support the financial aid staff.

Duties and Responsibilities:

  • Frequently greet and communicate with students, administration, staff, faculty, and other persons visiting the office
  • Regularly exchange accurate information in various situations
  • Establish and maintain accurate and current files of letters, reports, records and other documentary materials, and ensure that information in these files are kept confidential
  • Perform general office duties, recommend methods for improving office procedures and perform other duties as assigned

Minimum Qualifications

High school diploma or GED, 3 years of general office experience to include excellent customer service and communication skills, basic computer skills, multi-line telephone systems and telephone etiquette, Microsoft Office, and other general office equipment required.

Alabama State University, Office of Financial Aid, invites applications to the fill the Customer Care Assistant position. The selected candidate will demonstrate a commitment to excellent student/customer support by providing general financial aid information to students and the public through incoming telephone calls, receiving and routing calls and mail, face to face interactions, and assisting with clerical duties to support the financial aid staff. Duties and Responsibilities:Frequently greet and communicate with students, administration, staff, faculty, and other persons visiting the office. Regularly exchange accurate information in various situations. Establish and maintain accurate and current files of letters, reports, records and other documentary materials, and ensure that information in these files are kept confidential. Perform general office duties, recommend methods for improving office procedures and perform other duties as assigned Minimum Qualifications High school diploma or GED, 3 years of general office experience to include excellent customer service and communication skills, basic computer skills, multi-line telephone systems and telephone etiquette, Microsoft Office, and other general office equipment required.
search terms: Customer Care+Assistant
pin
pin
Local Job Bulletin is an independent Job Search Engine. Local Job Bulletin is not endorsed, sponsored or affiliated with the actual employer of the job. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder.
Upload your Resume - Let Employers find you!
pin
pin
 
 
Local Job Bulletin is an independent Job Search Engine. Local Job Bulletin is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Local Job Bulletin uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, job descriptions and other company descriptions / details are the property of their respective holder. Local Job Bulletin does not have its users apply for a job on the LocalJobBulletin.com website. Additionally, Local Job Bulletin may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.;
pin
pin